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What To Ask Your Web Hosting
Provider
Before getting yourself into trouble and hosting several
domains, here are the primary questions you should ask your web
hosting provider.
1. What is the uptime of the hosting provider?
Web hosting providers can quote different uptime percentages to
impress and convince you to use them. This could end up with
you paying for more as you will discover the hard way that the
hosting company is not as reliable as you thought. The way to
reliably check it all yourself is by using Host Tracker. Web
Hosting companies with 99%+ uptime should perform well.
2. How knowledgeable are the customer support team?
As the web hosting company continues to grow it's customer
base, a lot of customer support technicians are being
outsourced The replies may come in like canned messages, rather
than giving out specific customised support replies which
annoys customers. Customer support needs to provide
knowledgeable solutions and know the ins and outs of their
server.
3. How Will You Help Me With Site Security?
Some web hosting companies are maintained by 15 year old kids.
Therefore if you're going to host any business, it's better to
retain it for the long term. Since the internet is a public
arena you need to know that your website data is secure. Look
for answers such as if secure socket layer is integrated or not
and the company's profile. Their clientele base will give you
some ideas on what particular companies are using their
hosting.
4. What Are The Hidden Fees?
You will usually only see sales talk on the main page of
hosting companies which can sometimes be misleading. Check if
your hosting company will ask for separate fees for services
such as adding domains and completing installations for you.
See if you have a cpanel control panel with unlimited
specifications. Know the guaranteed percentage you can spend on
the bandwidth. Ask them what the optional upgrades are and how
much these cost.
5. Is the Server located in your Target Market's Area?
The location of your web hosting server can play a significant
factor in optimising your website to do well in the local
rankings. For example; if you are targeting your website at an
Australian market but have the websited hosted on a US server
then this will damage your ranking position in Australian
search engines. Google gives preference to local results and it
is therefore important that you have your website hosted on a
server in the correct location.
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